The Timeless Kate Wig

About this wig

Only the rarest Indonesian hair has been used to craft Kate - our shoulder length wig that delivers extraordinarily healthy looking hair with outstanding shine and softness.

Kate is presented to you pre-styled with a premium 4x4 inch lace closure that has been perfectly crafted to produce an almost invisible hairline. She handles thermal styling with ease and can be worn straight or curly, depending on your mood.

How to care

- To maintain shine and hydration, incorporate a serum into your daily wig care routine.

- Brush regularly to maintain softness

- Store in a silk bag or on a wig stand when not in use.

- Make sure to get your wig washed every 3 weeks by a professional. (We offer this service at our boutique).

Details

It's the time, passion and expertise which go into crafting our exquisite Timeless Collection wigs that make them a wise investment, designed to last more than 5 years when maintained correctly.

The highly-skilled artisans who carefully craft our wigs are experts in their fields with lifetimes of experience. The healthy human hair that we use is hand selected by Mimi to ensure its of the highest standard. We work closely with a small family-run business based in an Indonesia village. This team are incredibly selective with who they choose to work with, resulting in the rarest most luxurious hair for you.

Free Delivery

After you have placed your order we will dispatch your products as soon as possible.

Due to the bespoke nature of our products it may take up to 3 business days to prepare your order for dispatch. Estimated delivery after dispatch for UK orders is 5 -7 days.

In busy periods such as: bank holidays, Christmas and other high volume periods, please allow a period of 2 weeks between receiving your order and delivery.

International: We deliver world wide. To some countries the lead time might be a little longer.

For collection orders please pick up from our salon at: 16 Needham Road, London, W11 2RP.

IMPORTANT- contact us immediately if you wish to change anything in your order. In some cases we will try to accommodate your request however, once the order reaches a certain stage of fulfilment we won't be able to make any changes or cancel your order.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at orders@mimietmina.com. When your return is accepted, you can send the product back. Once we receive the item your refund will take 5 to 7 days. Items sent back to us without first requesting a return will not be accepted for a refund.

You can always contact us for any return question at orders@mimietmina.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Your refund can take 5 to 7 days to be processed. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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The Timeless Kate Wig

About this wig

Details

Delivery

Returns & Refunds

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